REFUNDS

We are a customer-first company, and we strive to provide the best quality products with a seamless experience for you. Still, sometimes things happen, so if there's anything wrong with the item you have received, we will do our best to fix it and be satisfied.

If you want to return the item, please contact us within 1 week of receiving the order at hemswayltd@gmail.com If you have discovered any fault, please take pictures of the defected, or wrong case sent to you and attach them to the initial email with an explanation.

 

We do not issue refunds if you do not provide a reason for returning the item or send it back without contacting us first.

 

Refunds for returned items will be issued to the original payment method you used when placing your order.

  

If you still have additional questions about returning the item, feel free to contact us at hemswayltd@gmail.com